Support ticket

Create and submit support tickets directly from the Servoy Cloud Control Center — report incidents or request features for Cloud UI, Cloud Hosting, or Servoy Core.

You can create a support ticket directly from the Cloud Control Center. Click Support ticket in the main navigation menu to open the ticket form.

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If you are experiencing issues with ServoyCloud registration or login, email [email protected]envelope instead.

Create a ticket

Product

Select the product your ticket relates to. This field is required.

Product
What it covers
Who can select it

Servoy Cloud UI

Issues with the Cloud Control Center interface, navigation, screens, or user experience

All users

Cloud Hosting

Issues with hosted environments, deployments, performance, or infrastructure

Users with a linked namespace

Servoy Core

Issues with Servoy IDE, Developer, or core platform functionality

All users

Title

A short summary of your request or issue. This field is required.

Priority

Choose Low, Normal, or High.

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Privacy

  • Private — visible only to you and Servoy support

  • Public — visible to all users

Type

  • Incident — use this to report a bug or problem

  • Feature request — use this to suggest an improvement or new functionality

Description

Describe your issue or request in detail. This field is required.

Attachments

Drag and drop files or click to upload. Uploaded files appear on the right side of the form.

Submit

Click Create Ticket to submit. A confirmation appears with a link to your ticket in Jira. You will also receive progress updates by email.

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